TELEPHONE INFORMATION SERVICE

GUIDANCE FOR PARENTS

When severe weather warnings are received your school will endeavour to keep the system updated.  It is an enhancement to the present service and does not replace existing methods of giving out information, such as radio broadcasts, described in the schools Adverse Weather Guidelines.

 

How to use the service

(Note that this is an 0870 service and charges are slightly higher than normal)

  • Dial Highland Council’s access number – 0870 054 6999

  • Now enter Alness Academy’s pin number – 04 1360

You have two attempts to enter the pin number and you will be disconnected after a second failed attempt.  If this happens, check the number and redial.  If you still have a problem check with the school.

  • You will hear the school’s name.  Ensure that this is correct before going on.

  • You will now be taken to the MAIN MENU where you will be given four options

 

Press 1 to hear your school’s message about the adverse weather for example whether or not the school is to close or if transport arrangements have been affected.

 

Press 4 to enter the pin number of another school within the authority.  Parents may have children who attend different schools.  This option allows you to move from one school’s messaging service to another without having to dial in again.